Privacy Policy

The ChapterBright™ store, operated by KAGLIA LLC, values the privacy and protection of your personal information.

This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, contact us, or make a purchase.

By using our website and services, you acknowledge the practices described below.

1. Information We Collect

We may collect information when you browse our website, place an order, or contact us.

Personal information: name, billing and shipping address, email address, and phone number.

Payment information: payments are securely processed by our payment service providers. We do not directly store your complete credit card or banking information.

Order information: products viewed, added to your cart, purchased, returned, or refunded.

Technical information: IP address, browser type, device information, operating system, website activity, and cookie information.

Communications: information you provide when contacting our customer support team or submitting a form.

2. How We Collect Your Information

We may collect information:

• Directly from you when you place an order, contact us, or complete a form

• Automatically through cookies, pixels, analytics tools, and similar technologies

• Through Shopify and other service providers used to operate our store

3. How We Use Your Information

We may use your information to:

• Process and fulfil your orders

• Arrange shipping and delivery

• Process returns and refunds

• Provide customer support

• Communicate with you about your order

• Improve our website, products, and customer experience

• Personalize content and offers

• Send marketing communications where permitted, with the option to unsubscribe

• Analyze website performance

• Prevent fraud and protect our website and customers

• Comply with applicable legal obligations

4. Sharing Your Information

We may share personal information with service providers necessary to operate our business, including:

• Shopify

• Payment processors

• Shipping and logistics providers

• Customer support tools

• Analytics providers

• Marketing and advertising platforms

• Fraud prevention and security providers

These parties may process information only as necessary to provide their services and subject to their own legal and privacy obligations.

We do not sell personal information in the ordinary meaning of selling customer information for money.

5. Shopify

Our online store is hosted through Shopify.

Shopify may process certain personal information to operate the store, provide checkout and payment functionality, prevent fraud, and improve its services.

For more information, please refer to Shopify’s Privacy Policy.

6. Cookies and Similar Technologies

ChapterBright™ may use cookies, pixels, and similar technologies to:

• Keep the website functioning properly

• Remember your preferences

• Analyze website traffic and performance

• Understand how visitors use our store

• Personalize advertising and marketing

You may be able to control or disable certain cookies through your browser or available cookie settings.

Disabling some cookies may affect certain website functions.

7. Marketing Communications

If you choose to receive marketing communications from ChapterBright™, we may send you information about products, promotions, and other updates.

You may unsubscribe at any time by using the unsubscribe link included in our marketing emails.

You may still receive transactional communications relating to your orders.

8. Data Retention

We retain personal information only for as long as reasonably necessary to:

• Complete transactions

• Maintain business and accounting records

• Provide customer service

• Resolve disputes

• Prevent fraud

• Comply with legal obligations

Retention periods may vary depending on the type of information and applicable legal requirements.

9. Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information.

However, no online transmission or storage system can be guaranteed to be completely secure.

10. Your Privacy Rights

Depending on your location and applicable law, you may have the right to:

• Request access to your personal information

• Request correction of inaccurate information

• Request deletion of certain personal information

• Withdraw consent where consent is the legal basis for processing

• Object to or restrict certain uses of your information

• Opt out of marketing communications

• Request information about how your personal information is used or disclosed

To exercise your privacy rights, contact us at infos@chapterbright.com.

We may need to verify your identity before processing certain requests.

11. Children's Privacy

ChapterBright™ sells educational products intended for children, but our website and purchasing services are intended for parents, guardians, and other adult purchasers.

We do not knowingly collect personal information directly from children through our checkout or customer account services.

If you believe a child has provided personal information to us without appropriate authorization, please contact us at infos@chapterbright.com.

12. International Data Transfers

KAGLIA LLC and some of our service providers may process or store personal information outside your country or province of residence, including in the United States.

When information is processed in another jurisdiction, it may be subject to the laws of that jurisdiction.

13. Third-Party Links

Our website may contain links to third-party websites or services.

ChapterBright™ and KAGLIA LLC are not responsible for the privacy practices, content, or security of third-party websites.

We recommend reviewing their privacy policies before providing personal information.

14. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our practices, services, or legal requirements.

The latest version will always be available on our website, together with the date of the most recent update.

15. Contact Us

For questions, privacy requests, or concerns regarding this Privacy Policy, please contact:

ChapterBright™ – KAGLIA LLC

Address:
30 N Gould St Ste R
Sheridan, Wyoming 82801
United States

Email: infos@chapterbright.com